Refund policy

Quality checks are performed prior to shipping. Used candles can not be returned or refunded. To be eligible for a refund, item must be in the same condition that it was received in and in its original packaging. Proof of purchase and photos must be sent to kuriousbykay@yahoo.com . If your return is accepted we will send you a return label for product

***Please check with your banking institution for turn around times

Damaged items- please inspect your items immediately. If broken or shattered we are not held responsible as we ensure items are packaged to with stand shipping.

***Kurious by Kay can approve exchanges with discretion